3 spots at founder pricing
Find where you're losing customers, using the data you already have.
A 2-week sprint for scale-ups and established businesses. I map where customers drop off, and which fixes are worth making first.
Your two weeks
Sound familiar?
Customers leave, and nobody can say why.
For founders and commercial leads at scale-ups and established businesses.
You're losing customers and can't pin down why.
You want to grow from the customers you have, but don't know where to start.
You launched something new, and existing customers didn't notice.
Your raise is coming, and you need to show healthy recurring revenue.
How the two weeks work
Most of the work happens on my side, not your team's.
Agree what keeping a customer means for your business
- 60-minute workshop on how you measure customers staying and spending more
- You share the exports you already have
- I walk through your journey as a customer sees it
Find the leaks and decide what to fix first
- I connect your data to see where customers drop off or stall
- I put a £ value on each gap
- 60-minute playback with you and your team
What you get
Three things your team keeps.
A map
Where customers drop off or stall, across every team that touches them.
A ranked list of fixes
Sized in £, with the one worth doing this quarter.
Metrics you keep
Your team keeps tracking them after I leave.
Who's running it
Diana Matei, twelve years in product.
"We turned the product from a nice-to-have to a tangible must-have."
Michael, founder, scalr
a year from a personalised abandoned basket experience
ClearScore
secured to turn a hardware launch into a connected service
Global fire and security company
revenue from redesigning the reminders journey
thortful
Not ready for two weeks? Start with the free 30-minute scorecard.
Not sure it fits? Let's talk anyway.
20 minutes. Not a sales call.